Picnie Knowledgebase
Find answers to your questions, explore tutorials, and learn how to make the most of our platform.
Picnie REST API Overview
Explore how Picnie’s REST APIs let developers automate image processing, template-based asset generation, and AI utilities - ideal for e-commerce, agencies, SaaS platforms, and high-volume visual workflows.
Using Picnie for Agency Creative Production
Picnie helps digital and creative agencies reduce design workload, improve branding consistency, and scale content production for multiple clients through reusable templates and automation workflows.
Connecting Google Sheets with Picnie
Learn how to connect Google Sheets to Picnie and generate thousands of visual assets automatically using spreadsheet data mapped to template variables.
Introduction to Picnie Workflows
Learn how Picnie Workflows automate visual generation using templates and data sources, eliminating repetitive design work for marketing, e-commerce, agencies, operations, and SaaS teams.
Common Onboarding Issues and How to Fix Them
New users may encounter issues such as credit errors, file upload limits, template loading delays, or integration login problems. This troubleshooting guide covers the most common onboarding obstacles and how to resolve them quickly. You’ll learn how to check usage goals, refresh integrations, clear template caching, and reset permissions for files or team members. This helps users launch productive workflows without delays.
Navigating Image, Video & PDF Tools in Picnie
Picnie includes dedicated editors for images, videos, and PDF generation. This page explains how to switch between these tools, when to use each one, and how they connect with templates and workflows. You’ll learn how to edit visuals manually, preview output, apply automation settings, and generate bulk variants. This guide helps new users understand the layout and capabilities of each creation tool.
Adding Team Members and Setting Permissions
Picnie allows team owners to invite users, assign roles, and control how credits and templates are used across departments or clients. This guide explains how to add team members, set access permissions, and manage credit usage within shared accounts. You’ll learn how agencies can assign client-specific roles, how e-commerce teams can limit editing rights, and how SaaS teams can collaborate on automated workflows safely.
Uploading and Managing Files in File Manager
Picnie’s File Manager lets you upload, store, rename, delete, and download media files used in image, video, and PDF generation. You can organize files into folders, track uploads by dates, and reuse assets across templates and workflows. This article explains supported formats, size limits, and best practices for managing project assets efficiently. File Manager is useful for agencies, marketers, and e-commerce teams who work with recurring product images, logos, or brand materials.
Using Projects to Organize Assets
Projects in Picnie allow you to manage visuals, templates, and workflows by grouping them based on campaigns, products, or clients. This feature helps agencies keep creative assets organized per customer, and enables e-commerce teams to separate SKU-specific visuals and product batches. You can assign team access, rename folders, and store generated assets for reuse. Using Projects ensures better collaboration, version control, and efficient asset management across marketing, design, and operations teams.
Creating Your First Visual in Picnie
This step-by-step guide helps new users create their first visual asset in Picnie using templates. You’ll learn how to choose a template, edit text and images, apply branding, and export the output in the required format. The article also explains how visuals can be generated individually or in bulk, and how they connect to workflows for automation. Ideal for marketers, agencies, and product teams, this tutorial ensures that you can quickly produce professional, reusable graphics without hiring a designer or learning complex design tools. By following this process, you will be ready to explore advanced bulk and automation features.
Managing Templates in Picnie (Basics)
Templates are the foundation of visual automation in Picnie, allowing teams to create repeatable, branded assets without manual editing. This guide explains how to browse, edit, customize, and reuse image, video, and PDF templates in Picnie. You’ll learn how templates work with variables, how they support bulk generation, and how they integrate with automation tools like Google Sheets, Zapier, and APIs. We also cover how shared templates allow clients, team members, and non-design users to generate visuals independently. By mastering templates, agencies, marketing teams, and e-commerce sellers can scale consistent branded outputs quickly while maintaining quality control across campaigns and clients.
Understanding Credits and Usage Limits
Picnie uses a credit-based system to measure usage across image tools, PDF generation, video production, and AI utilities such as background removal, OCR, and compression. This guide explains how credits are deducted when generating assets manually or through automations and APIs. You’ll learn how credit usage varies by asset type, size, volume, and workflow complexity, as well as how bulk generation impacts consumption. We also explain credit rollover policies, monitoring tools inside your account, and how team members share credit limits. Understanding credits helps agencies, e-commerce sellers, and SaaS teams manage scale without unexpected costs. This article ensures you optimize production while staying within your plan.
Using the Image Template Editor in Picnie
Learn how to design, edit, and reuse image templates in Picnie to generate thousands of visual assets automatically for marketing, e-commerce, and branding needs.
How to Create Your Picnie Account
Creating a Picnie account allows you to generate visual assets automatically using templates, AI utilities, and automation workflows. In this guide, you’ll learn how to sign up, verify your account, choose the right plan, and begin generating images, videos, and PDFs in minutes. You will also understand how credits work and how free trial usage is counted. This setup guide helps new users quickly configure their workspace, secure API keys, and explore Picnie features without technical skills. Whether you’re a marketer, content manager, agency, or software team looking to integrate visuals into your workflow, this article covers everything required to get started confidently.
Introduction to Picnie (Platform Overview)
Picnie is an all-in-one visual automation platform that enables marketers, agencies, e-commerce teams, and developers to generate images, videos, PDFs, and branded creative assets at scale. Users can design and automate visual creation using templates, AI utilities, no-code workflows, and REST APIs. From social media graphics and display ads to product visuals, certificates, and marketing reports, Picnie simplifies asset production with bulk tools, collaboration features, and integrations like Google Sheets, Zapier, Make, and Pabbly. Picnie helps teams reduce design bottlenecks, speed up production, and maintain consistent branding without hiring additional designers. This guide introduces the core capabilities of Picnie, key tools, and their use cases.